Last updated: 06-09-2026
You can permanently delete your Kindova account and the personal data associated with it at any time, directly from the app or the website โ no need to contact support first. This page explains exactly how, and what happens to your data afterward.
Your account is deleted immediately โ there is no waiting period or confirmation email required.
If you no longer have access to your account โ you've lost your password and can't reset it, changed your phone number, or the app is no longer installed โ you can still request deletion. Email us from the address associated with your Kindova account:
Email:
privacy@kindovatech.com
Subject line: Account Deletion Request
Include your registered email or phone number so we can locate the account. We'll verify you're the account owner and complete the deletion within a reasonable time, and confirm by email once it's done.
Deleting your account removes it โ and the personal data tied to it โ from our active systems. In line with our Privacy Policy, this generally completes within 30 days:
| Data | What happens |
|---|---|
| Profile info (name, bio, prompts, preferences) | Deleted |
| Photos | Deleted |
| Matches, likes, and swipe history | Deleted |
| Messages you sent and received | Deleted |
| Location data | Deleted |
| Login credentials and active sessions | Deleted immediately |
A few things are kept longer, only where needed for safety, fraud prevention, or legal reasons โ for example, records tied to a report you filed or were named in, or blocked-account information used to keep a blocked user from re-matching with you. Purchase records may also be retained as required by Apple, Google, or tax and accounting law. Encrypted backups are purged on our routine backup cycle rather than instantly, since they aren't part of our active systems.
See the Data Retention section of our Privacy Policy for full details.